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How does honestbee process payments?

Our checkout and payment processes are always done using a secure server connection. We use Transport Security Layer (TLS) with 128 bit encryption, the industry standard in secure server protection. Card data is never saved by us and is always transmitted securely to a PCI certified payment service provider to process the payment.

When you check out, you will be charged first with the initial amount. Once the shopping is done, the amount will be adjusted for the items that has been purchased and delivered as the final amount. The difference of the initial and the final amount will be refunded into your card within 7-14 working days or earlier, depending on the bank's clearing policy.

After we have delivered your order, you’ll receive a final receipt email containing your:

  • Order number
  • Substitute or out of stock items
  • Final order total

 

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